Juan Works
Last Updated: 09/22/2026
1. Introduction
Juan Works (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Juan Works platform.
By using the platform, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
We collect information in the following ways:
2.1 Information You Provide Directly
When you register or use the platform, we may collect:
- Full name
- Email address
- Phone number
- Location (city, region)
- Profile details
- Service categories and skills
- Uploaded photos or documents
- Payment and subscription details
- Messages exchanged through the platform
2.2 Automatically Collected Information
When you access the platform, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Usage data
- Cookies and tracking data
2.3 Payment Information
Payments may be processed through third-party payment providers. Juan Works does not store full credit card details on its servers.
3. How We Use Your Information
We use your information to:
- Create and manage user accounts
- Match Clients with Service Providers
- Process subscriptions and payments
- Facilitate communication between users
- Improve platform performance and user experience
- Send notifications and updates
- Prevent fraud and enforce platform rules
- Comply with legal obligations
4. Legal Basis for Processing (If Applicable)
Where required by law (such as GDPR), we process personal data based on:
- User consent
- Performance of a contract
- Legal obligations
- Legitimate business interests
5. How We Share Information
We may share your information:
5.1 With Other Users
- Service Providers may see Client request details.
- Clients may see Service Provider profiles and contact information.
5.2 With Service Providers
We may share information with third-party providers who assist in:
- Hosting services
- Payment processing
- Analytics
- Email delivery
- Security monitoring
5.3 Legal Requirements
We may disclose information if required by law or to protect our legal rights.
We do not sell personal data.
6. Data Retention
We retain personal information:
- As long as your account is active
- As necessary to fulfill legal obligations
- To resolve disputes and enforce agreements
You may request deletion of your account at any time.
7. Cookies and Tracking Technologies
Juan Works uses cookies to:
- Remember user preferences
- Maintain login sessions
- Analyze traffic and usage
You may disable cookies in your browser settings, but some features may not function properly.
8. Data Security
We implement reasonable technical and organizational measures to protect personal data.
However, no online platform can guarantee absolute security.
Users are responsible for maintaining the confidentiality of their login credentials.
9. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion
- Object to processing
- Withdraw consent
- Request a copy of your data
To exercise these rights, contact us using the details below.
10. Children’s Privacy
Juan Works is not intended for individuals under 18 years of age.
We do not knowingly collect personal data from minors.
11. Third-Party Links
The platform may contain links to third-party websites.
We are not responsible for the privacy practices of external sites.
12. International Data Transfers
If you access the platform from outside the Philippines, your information may be transferred to and processed in the Philippines or other countries where our service providers operate.
13. Account Deletion
Users may request account deletion by contacting us.
Upon deletion:
- Personal data may be removed from active systems
- Some information may remain in backups or for legal compliance
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Changes will be posted on this page with an updated date.
Continued use of the platform constitutes acceptance of the updated policy.
15. Contact Information
If you have questions about this Privacy Policy, contact:
Email: [email protected]
Website: juanworks.ph